Veralia logo

Privacy Policy

Last updated: December 18, 2025

1. Information We Collect

At Veralia, we collect information that you provide directly when:

  • You register on our platform
  • You complete your professional profile
  • You publish reviews about hospitals or cities
  • You use our messaging services
  • You communicate with our support team

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain and improve our services
  • Personalize your platform experience
  • Communicate with you about updates, news and offers
  • Verify the authenticity of healthcare professionals' reviews
  • Comply with our legal obligations

3. Information Sharing

We do not sell or share your personal information with third parties, except in the following cases:

  • With your consent: When you explicitly give us permission
  • Service providers: With companies that help us operate the platform
  • Legal requirements: When necessary to comply with the law
  • Rights protection: To protect our legal rights

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. This includes:

  • SSL/TLS encryption for all communications
  • Secure password storage using hashing
  • Restricted access to personal data
  • Regular security audits

5. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your data
  • Restriction: Request limitation of processing

To exercise these rights, contact us at: privacy@getveralia.com

6. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience. For more information, see our Cookie Policy

7. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this policy, or as required by law. Generally:

  • Account data: While your account is active
  • Reviews: Remain on the platform even after account deletion (anonymized)
  • Communication data: 3 years from last contact

8. International Data Transfers

As a global platform, we may transfer your information to countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are implemented in accordance with GDPR.

9. Children Under 13

Our services are intended for healthcare professionals over 18 years old. We do not intentionally collect information from minors.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. We will notify you of significant changes via email or a prominent notice on our platform.

11. Contact

If you have questions about this Privacy Policy, contact us: